SERVICE QUALITY AND CUSTOMER SERVICE CULTURE IN SOUTH KOREA: PRACTICAL CONCLUSIONS FOR UZBEKISTAN
Jumaboyev Abbos
Biznes boshqaruv fakulteti magistri, Janubiy Koreyaning Dongshin universiteti.
Keywords: xizmat sifati, servis, mijoz qoniqishi, xizmat madaniyati, Koreya tajribasi
Abstract
Mazkur maqolada Janubiy Koreyada xizmat ko‘rsatish sifati va mijozlarga xizmat qilish madaniyatining asosiy xususiyatlari tahlil qilinadi hamda O‘zbekiston sharoitida qo‘llash imkoniyatlari yoritiladi.
References
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3. Zeithaml V.A., Bitner M.J. Services Marketing. – 2013.
4. World Bank. Service sector reports.
5. O‘zbekiston Respublikasi Davlat statistika qo‘mitasi rasmiy ma’lumotlari
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